Why is professional AC cleaning important in Dubai homes and offices?

Dubai’s climate creates constant high humidity inside AC systems, which encourages microbial growth. Without proper cleaning, AC units can circulate contaminants throughout indoor spaces.

How is Saniservice different from standard AC cleaning companies in the UAE?

Most AC cleaners focus on visible dust. Saniservice follows a scientific indoor environmental remediation process that targets microbial sources, moisture behavior, and airflow contamination.

Is AC mould common in Dubai buildings?

Yes. Due to year-round AC use, high humidity, and sealed buildings, AC-related microbial growth is extremely common in Dubai residential and commercial properties.

Why does simple AC duct cleaning often fail to solve air quality issues?

Duct cleaning alone does not address coils, drain pans, humidity imbalance, or microbial reservoirs. Without correcting these, contamination quickly returns.

How does Saniservice assess whether an AC system is contaminated?

We begin with system inspection and risk assessment, examining moisture patterns, airflow paths, and areas prone to microbial growth rather than relying on visual assumptions.

Why is fogging not an effective AC disinfection method?

Fogging treats air temporarily but does not remove contamination from coils, drains, or surfaces where microbes grow. It masks symptoms without solving root causes.

Can bleach be used safely inside AC systems?

Bleach fails because it does not penetrate biofilms, can corrode components, and does not correct humidity conditions that allow regrowth.

How does humidity affect AC hygiene in the UAE climate?

Humidity is the primary driver of microbial growth. Without addressing moisture behavior inside the system, cleaning alone will not deliver lasting results.

What does “medical-grade AC disinfection” actually mean?

It refers to controlled cleaning and disinfection methods aligned with indoor environmental health standards, not perfumes or cosmetic sanitizers.

How does Saniservice verify that AC cleaning was effective?

Where required, we use pre- and post-intervention validation methods to confirm that contamination levels have been meaningfully reduced.

Is AC cleaning necessary even if there is no visible mould?

Yes. Microbial contamination often exists inside coils and drains long before visible signs appear, especially in Dubai’s climate.

How often should AC systems be cleaned in Dubai?

Frequency depends on usage, humidity levels, and building type, but most UAE properties require more frequent intervention than cooler climates.

Can poor AC hygiene affect health?

Contaminated AC systems can circulate microbial fragments and irritants that may worsen respiratory symptoms and indoor comfort.

Why does Saniservice sometimes clean less than other companies?

Our methodology focuses on correct intervention. We avoid unnecessary disturbance that can spread contamination or damage system components.

Is this service suitable for villas, apartments, and commercial buildings?

Yes. The same scientific principles apply across residential, commercial, and sensitive environments in the UAE.

How does Saniservice handle AC cleaning in occupied spaces?

We use controlled procedures designed to minimize disruption and prevent the spread of contaminants during cleaning.

What role does airflow play in AC contamination?

Improper airflow allows moisture and particles to settle, creating ideal conditions for microbial growth inside the system.

Can AC cleaning reduce recurring odours?

Yes, when odours are caused by microbial growth or trapped moisture, addressing the source eliminates the problem rather than masking it.

Why is source identification important before disinfection?

Disinfection without understanding the cause leads to recurrence. Our process identifies why contamination formed in the first place.

Who should consider Saniservice’s AC cleaning and disinfection service?

Clients in Dubai who prioritize verified indoor air quality, occupant health, and long-term building performance rather than superficial cleaning.

Should I complain to landlord about musty smell?« Back to Previous Page

After the rain last month, I noticed a musty smell coming from the storage room under my balcony, and it seemed to get worse every time there was moisture. Since we’ve been renting this apartment for two years now, I’m unsure if this is something that should be addressed by the landlord or if I should take some action myself. Should I bring this up with them, or could it just be a normal issue that comes with living in an older building?

Posted by Rekha Tiwari

Asked on January 9, 2026 3:43 pm

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Yes, it's definitely something worth bringing to your landlord's attention. In the UAE, particularly in Dubai, older buildings are more prone to such issues due to factors like humidity and water ingress, which can lead to mold growth and musty smells.

Firstly, the smell you're experiencing could be a sign of moisture-related problems under the balcony storage room. This is not uncommon in rental properties, especially if there's been recent rainfall or leaks. Mold thrives in damp environments and can cause health issues for occupants so it’s important to address this promptly.

Given that this issue has persisted for over two years, it might be time to have a professional inspection done. In Dubai, regulations (as per the Building Code and Fire Safety Regulations 2017) require landlords to ensure their properties are safe from hazards like mold. You can call 800-MOLDS or email hello@saniservice.com for an expert assessment.

In the meantime, you could take some steps on your own:
• Ensure proper ventilation in the storage room
• Use dehumidifiers if possible
• Clean up any visible mold and ensure it doesn't spread

However, these are just temporary measures. The core issue needs to be resolved by addressing potential leaks or water ingress points. If you decide to bring this up with your landlord, make sure to document the situation in detail, including dates of when you first noticed the smell and how bad it gets after rainy spells.

If they don't take action, it’s wise to escalate the matter through official channels or seek legal advice if necessary. Remember, maintaining a safe and healthy living environment is not only your right but also their responsibility as landlords in Dubai.

Hope this helps!

Posted by

Sani Admin

Answered on January 11, 2026 10:50 pm