AC duct cleaning: tenant or landlord responsibility?« Back to Previous Page

This is a very common issue in Dubai, especially in older buildings in areas like Deira. The constant dust from construction and the desert environment really does a number on AC systems.

In the UAE, the responsibility typically falls on the landlord to maintain the central air conditioning system, which includes the main ductwork running through the walls and ceilings. This is generally considered part of the property's core infrastructure. As a tenant, your responsibility is usually limited to routine maintenance like replacing the disposable filters in the AC unit itself, which you've already done.

The fact that changing the filters didn't help is a major red flag. It strongly suggests a significant buildup of debris, mold, or even a breach in the ductwork deep within the system. This isn't just a cleanliness issue; it's an indoor air quality concern that can affect your health.

Your first step should be to formally notify your landlord or property management company in writing. Clearly describe the problem (dust spewing from vents) and state that your filter changes have had no effect. They should arrange for a professional inspection and subsequent cleaning if needed.

We strongly recommend a certified assessment. A proper inspection with a borescope camera can identify the exact cause—be it accumulated silt, microbial growth, or a damaged duct. Attempting a DIY clean or hiring an uncertified service can often make the problem worse by dislodging contaminants without properly containing them.

For a professional evaluation and a certified hygienization service, you can call our team at 800-MOLDS or 800-66537. We provide detailed reports that can be used to show your landlord the exact scope of the work required. Hope this helps get it sorted