Is landlord responsible for AC coil cleaning in Dubai?« Back to Previous Page

Based on the UAE Civil Code and standard tenancy contract practices in Dubai, the responsibility for maintenance, including AC servicing, typically falls on the landlord. This is considered part of the property's essential systems that must be kept in good working order. The landlord is generally responsible for repairs and maintenance that are not due to the tenant's misuse or negligence.

In your case, the extreme dust accumulation is a direct result of Dubai's harsh climate, with high levels of airborne sand and dust that rapidly clog AC coils, especially with year-round usage. This is considered normal wear and tear. A clogged coil severely reduces cooling efficiency, forcing the unit to work longer and harder, which perfectly explains both the lack of cooling and the spike in your DEWA bill.

You should formally notify your landlord or property management company in writing about the issue, as it is affecting the habitability of the property and increasing your utility costs. They are obligated to arrange and pay for a professional coil cleaning service.

For a case like this, where the coil is "completely clogged," we strongly recommend a professional inspection and cleaning. DIY attempts can damage the delicate fins and lead to costly repairs. A certified technician from a company like Saniservice will not only perform a thorough chemical cleaning to restore efficiency but can also identify any underlying issues and provide a detailed report for your landlord.

For immediate assistance, you can call Saniservice at 800-66537 or email hello@saniservice.com. They are experts in addressing the specific challenges that Dubai's environment poses to HVAC systems.