Who is responsible for AC repair in a Dubai rental?« Back to Previous Page

In Dubai, the responsibility for AC repair in a rental property is typically defined by the tenancy contract. According to common practice and the Dubai Rental Law (Law No. 26 of 2007), the landlord is generally responsible for the maintenance of major structural components and central systems, which includes the AC unit itself. This is because the AC is considered a fundamental amenity, especially given the extreme climate.

Your lease stating the landlord is responsible for AC maintenance is the key document. A clogged filter might be a tenant's responsibility, but a grinding noise and loss of cooling capacity indicate a serious mechanical failure, such as a failing compressor, motor bearings, or a refrigerant leak. These are far beyond simple filter maintenance.

The property manager’s claim is incorrect. You should formally notify the landlord/property manager in writing (email is best) about the specific issue, citing the relevant clause in your lease. Reference that the problem is a mechanical failure, not a filter change, and that it is impacting your right to quiet enjoyment of the property.

Given the high humidity and constant dust in Dubai, AC systems are under immense strain and require professional, regular maintenance to avoid such breakdowns. Ignoring a grinding noise can lead to a complete system failure and exorbitant repair costs.

For an issue of this nature, we strongly recommend a professional inspection to diagnose the exact problem and provide a report. This documented evidence can be crucial in resolving the dispute with your landlord. Our team at Saniservice specializes in comprehensive AC diagnostics and maintenance reports for exactly these situations. Feel free to call us at 800-66537 or email hello@saniservice.com for a definitive assessment.