Is AC maintenance my responsibility in a rented apartment?« Back to Previous Page

In the UAE, the responsibility for AC maintenance in a rented property is typically defined by the tenancy contract. According to standard Dubai rental law (RERA), the landlord is generally responsible for the maintenance of major building systems, including the central air conditioning system and its core components. This is especially true for issues that affect the habitability of the unit, such as a complete lack of cooling during the summer months.

Your situation—a rattling noise and significantly reduced cooling—suggests a potential mechanical failure or a refrigerant issue, not just a simple filter change. Given Dubai's extreme climate, where AC is essential year-round and systems work hard against high humidity and dust, such problems require prompt professional attention. Neglecting them can lead to more extensive and expensive damage.

You should immediately notify your landlord or property management company in writing about the fault. Provide a clear description and request urgent repairs. They are obligated to address it to provide you with a habitable living environment as per the lease agreement. If the contract is unclear, RERA guidelines typically side with the tenant for such essential maintenance.

For a definitive diagnosis and repair, we strongly recommend a professional inspection. The rattling could indicate a loose component, compressor issues, or a failing motor, all of which need expert handling. Our team at Saniservice specializes in HVAC diagnostics and maintenance, understanding the specific demands placed on systems in the JVC area. We can provide a comprehensive report for your landlord, clearly outlining the issue and required solution.

For immediate assistance, please call us at 800-66537 or email hello@saniservice.com to schedule an inspection.