AC leak causing mold and sickness: who to call?« Back to Previous Page

Call an HVAC specialist first, not a general cleaner. The primary issue is the AC unit malfunctioning and leaking, which must be repaired to stop the moisture source. In Dubai's climate, any persistent dampness from an AC leak can lead to microbial growth within the unit, the drain pan, or under the carpet in under 48 hours.

Your symptoms aligning with time spent in the room strongly suggest exposure to microbial contaminants, which HVAC specialists are equipped to handle. They will first repair the leak, then perform a deep clean of the unit's internal components and the condensate drain line, which is likely clogged with biofilm. This stops the problem at its source.

After the AC is repaired and cleaned, the water-damaged carpet and underlay must be addressed. Merely cleaning the surface is insufficient; the padding underneath likely requires professional drying or replacement to prevent mould from proliferating unseen. A company with an indoor health focus can conduct targeted moisture and air testing to confirm the environment is dry and safe before any remediation is considered complete. The goal is to fix the machine, then verify the indoor environment is healthy.