Is AC repair my landlord's responsibility in Dubai?« Back to Previous Page

In Dubai, landlords are typically responsible for maintaining the AC unit's core functionality, including the outdoor compressor and indoor fan coil unit, as these are considered part of the property's fixed installations. The grinding noise you describe, especially one that's worsening, indicates a potential mechanical failure in the fan motor or compressor bearings, which falls under major maintenance.

Your first step is to formally notify your landlord or property management company in writing (email is best), detailing the issue and its progression over two weeks. Reference your tenancy contract, which should have a clause outlining maintenance responsibilities. For urgent issues that could lead to a complete breakdown, landlords are generally expected to act promptly to avoid larger repair costs. Given Dubai's climate and the immediate need for a functioning AC, this is a legitimate concern.

If the landlord is unresponsive, you can reference the Dubai Rental Law, which implies that the landlord must maintain the property in a habitable condition, which includes working AC during the summer heat. However, responsibility for minor issues like cleaning filters or topping up refrigerant gas can sometimes fall to the tenant if specified in the contract. A loud grinding noise is not minor.

For a definitive answer, a professional inspection is needed to diagnose the exact fault. You can arrange this yourself, but it's advisable to get the landlord's approval first as they should cover the cost if it's a major repair. Do not delay, as continued operation could cause further damage to the unit.