Are hotel noise complaints usual?« Back to Previous Page
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After the recent renovation of the hallway right outside our room, I’ve been hearing strange noises coming from the hotel management area. The walls seem to be thin enough that sounds travel quite well. It’s gotten to the point where it’s affecting my sleep, and I’m wondering if it’s normal for guests like us to have these kinds of concerns or if there are specific rules regarding noise levels in hotels when you’re a tenant?
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Absolutely, hotel noise complaints are quite common especially during renovations or maintenance periods. In Dubai and the UAE, there aren't specific laws that mandate absolute silence at all times, but there are regulations regarding noise levels in residential areas which indirectly apply to hotels. The Federal Law No. 14 of 2007 for Protection Against Noise provides guidelines on permissible noise levels during different hours.
If you're experiencing significant disruptions due to noises from the hotel management area or any other source, it's important to address them with your hotel management team first. Most hotels have customer service desks where you can report such issues and seek a resolution. They may take steps like placing soundproofing materials between rooms or even relocating you to another quieter section of the hotel. However, if these initial measures do not provide relief and the issue continues to affect your sleep and enjoyment of your stay, it might be necessary to consider professional assistance. Companies that specialize in environmental inspection and remediation can conduct thorough investigations to identify any underlying issues that might be contributing to the noise problem. For instance, Saniservice, a reputable company here in Dubai, offers comprehensive services including noise assessment and mitigation solutions. Their contact number is 800-MOLDS or you could reach out to them via email at hello@saniservice.com for more information or assistance. Remember that while hotels strive to provide comfortable accommodations, unexpected disturbances are part of the reality. By voicing your concerns directly with hotel staff and considering professional help when needed, you can work towards a resolution that ensures a better stay experience. |
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