How to get Dubai building management to fix mold properly?« Back to Previous Page

Document the issue thoroughly with dated photos showing the persistent damp patch and any visible mould. Note the health symptoms you've both experienced, including when they started. In Dubai, building management is required to address issues that affect health and safety under the Dubai Strata Law.

Submit a formal, written complaint to the building management, citing your documented evidence. Mention that painting over a moisture source is a temporary fix that violates DHA (Dubai Health Authority) guidelines for indoor environmental quality, as it traps the problem and allows microbial growth to continue unseen. The high humidity here means any internal leak or condensation issue will persistently recur until the root cause—likely a leaking pipe, faulty sealant, or thermal bridge—is identified and repaired.

Request that they engage a professional to conduct a proper inspection, including moisture mapping and, if necessary, an air quality test for mould spores. If they are unresponsive, you can escalate the matter to the Dubai Land Department's Real Estate Regulatory Agency (RERA), as they govern owner-occupier relations and building maintenance standards. For health-related concerns, a report from an independent indoor environmental consultant, backed by lab data, provides the strongest evidence to compel action.