Is cleaning staff covered by insurance?« Back to Previous Page
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After the rain last month, I noticed a layer of mud on the hardwood floor of the entryway, which seemed unusual given how well the rest of the apartment is maintained. We’ve lived here for 2 years and just noticed that no one has cleaned up after a small spill in the hallway; it’s been there for days with only some dusting around. Should I be cleaning these areas myself or is this part of what the cleaning staff should handle?
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Cleaning staff in the UAE is indeed covered by insurance but it's essential to understand that this coverage can vary widely. In Dubai, employers are required to provide a basic level of health and accident insurance for their employees as per the Ministry of Human Resources and Emiratisation (MOHRE) regulations.
However, if you're encountering issues with cleaning staff not addressing spills or maintaining certain areas of your apartment, it might be prudent to look into whether this falls under their job description. Generally in the UAE, cleaning staff are expected to perform regular tasks like dusting, mopping, and vacuuming. Yet specifics can vary based on contracts and individual responsibilities. If you've noticed a persistent issue with spills or dirt not being cleaned up in your apartment complex, it might be worth speaking directly with the property management team. They can clarify the cleaning schedule and staff roles to ensure that all areas are adequately maintained according to local standards and regulations set by the Department of Municipalities and Urban Planning (DM&UP). In cases where you feel the maintenance is not being met, consider calling 800-MOLDS or emailing hello@saniservice.com for a professional inspection. These services can provide guidance on whether it's part of your cleaning staff’s role and if necessary, they can help facilitate discussions with property management to ensure compliance. Remember that while insurance may cover accidents involving staff, addressing ongoing maintenance concerns should be discussed directly with the relevant parties to maintain a clean and safe living environment for you and other residents. |
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