Is duct cleaning a tenant or landlord responsibility?« Back to Previous Page

This is a very common question we get from tenants here in Dubai, and your situation is a classic example of why it's important. Based on what you've described—increased coughing, rapid dust accumulation, and a three-year occupancy without cleaning—your HVAC ducts are very likely the culprit.

In the UAE, the responsibility for major maintenance and the structural integrity of the property, which includes the fixed air conditioning and ventilation systems, typically falls on the landlord. The ductwork is considered a core part of this system. As a tenant, you are generally responsible for day-to-day upkeep, like changing the air filters regularly, but not for the capital maintenance of the ducts themselves.

Your first step should be to formally notify your landlord or property management company in writing. Politely explain the symptoms (the health issues and excessive dust) and request that they arrange for a professional duct inspection and cleaning. It's in their best interest to maintain their asset and ensure a healthy living environment for their tenants.

Given the potential health impact on your kids, I strongly recommend a professional assessment. Our technicians frequently find significant mold and contaminant buildup in systems that haven't been serviced for that long, especially in villas in areas like Mirdif. We can provide a detailed report you can share with your landlord to substantiate your request.

If you'd like us to take a look and give you a professional evaluation, please give us a call at 800-MOLDS or email hello@saniservice.com. We can help you get the evidence you need to get this resolved.