Should hotels in UAE address water damage properly?« Back to Previous Page

After the heavy rains last month, I noticed a significant amount of water damage in the ceiling of our hotel room at The Rotana Dubai. There were obvious signs of mold and mildew on the walls, and it smelled quite unpleasant. Given how long we've been staying there without any major issues before, I’m really concerned about potential health risks from improper cleaning practices. How can I ensure that hotels in the UAE take proper measures to prevent water damage and clean up effectively after incidents like these?
Posted by Jennifer Robinson
Asked on January 5, 2026 9:31 am
0
Absolutely hotels like The Rotana Dubai should address water damage appropriately. In the UAE, regulations mandate that buildings must be maintained to ensure the health and safety of their occupants. When faced with water damage, it's crucial for hotels to follow a stringent protocol to avoid potential mold growth and other adverse effects.

Firstly, the hotel management should immediately identify the source of the leak and take corrective measures to stop further water ingress. This may involve replacing faulty pipes or addressing any structural issues that could be causing leaks. In Dubai, especially post- heavy rains, it's essential for hotels to have a reliable maintenance team on standby who can swiftly react to such incidents.

After halting the water flow, the hotel should thoroughly dry out the affected areas using dehumidifiers and fans to prevent moisture from accumulating. It’s important here to use high-quality equipment to ensure complete drying as per the guidelines set by the Dubai Health Authority (DHA) and other relevant bodies in the UAE.

Following this, professional remediation companies like Saniservice should be called in for a thorough inspection. They can assess the extent of mold growth and recommend appropriate cleaning processes if necessary. Call 800-MOLDS or email hello@saniservice.com to arrange such an inspection. It's crucial to remove any visible mold colonies, as they can produce harmful spores that may lead to respiratory issues among guests.

Moreover, hotels should implement a comprehensive hygiene plan to ensure that all areas are clean and safe for guests. This includes regular air quality testing to monitor the presence of mold or other contaminants. Additionally, maintaining proper ventilation systems can help prevent future occurrences of water damage and related health hazards.

Lastly, educating hotel staff on recognizing signs of water damage and how to handle it promptly is key. Training them in basic mold remediation techniques could also be beneficial. By following these steps, hotels not only protect their guests but also maintain a good reputation among customers who value cleanliness and safety standards.

In summary, addressing water damage effectively requires a multi-faceted approach that includes prompt identification, drying out the affected areas, professional inspection for mold, and implementing ongoing hygiene measures. Ensuring this is done correctly can significantly reduce health risks and enhance guest satisfaction.
Posted by Sani Admin
Answered on January 9, 2026 3:13 am