Should I contact my landlord about AC issues?« Back to Previous Page

The AC in my apartment seems to be blowing out dust and I've started to notice a weird smell coming from it. I've been living in this two-bedroom unit in Dubai Marina for about a year now, and it's been fine until recently. I wipe down the vents occasionally, but it feels like the air quality has really dipped. Should I be reaching out to my landlord about this, or is it something I should handle myself?
Posted by David Thompson
Asked on December 9, 2025 10:17 pm
0
If you're experiencing issues with your air conditioning system, such as dust blowing out of the vents and unusual odors, it’s definitely something to take seriously. In Dubai, where the temperatures can soar and the air quality can be affected by various factors, maintaining a clean and efficient AC system is crucial for both comfort and health.

First, it’s important to recognize that the symptoms you’re describing—dust and strange smells—can indicate several underlying issues. These might include dirty filters, mold growth, or even a malfunctioning component within the system. While wiping down the vents is a good practice, it’s often not enough to address deeper issues that might be present in your ductwork or the AC unit itself.

Given the potential health risks associated with poor indoor air quality, especially in a densely populated area like Dubai Marina, I would recommend taking immediate action. You should absolutely reach out to your landlord about these concerns. Under the UAE’s tenancy laws, landlords are typically responsible for maintaining the air conditioning systems in their properties, as they are critical for ensuring tenant safety and comfort.

When you contact your landlord, be specific about the issues you are experiencing. Document the smells and the dust, and if possible, take photos or videos to illustrate your concerns. This information will help them understand the urgency of the situation.

If your landlord is unresponsive or if the problem persists after they have taken action, you might want to consider getting a professional inspection. A certified environmental inspection and remediation company can assess the AC system comprehensively. They can identify if there’s mold, bacterial growth, or any other contaminants affecting your indoor air quality. In Dubai, you can reach out to companies like SaniService for professional help. You can contact them at 800-MOLDS (800-66537) or email hello@saniservice.com for further assistance.

In the meantime, consider implementing small measures to improve your indoor air quality. Regularly changing your AC filters, using an air purifier, and ensuring proper ventilation can make a difference. However, these should not replace professional intervention if the situation is serious.

Prioritize your health and comfort by addressing this issue promptly.
Posted by Sani Admin
Answered on December 14, 2025 2:21 am