Should I contact my landlord about AC issues?« Back to Previous Page

The AC in my apartment seems to be struggling lately, and I’ve noticed it’s not cooling down the living room as it used to. It's been especially uncomfortable during this recent heatwave we’ve had in Dubai. I’ve checked the filters, and they seem clean, but there’s also this weird dripping sound coming from the unit. Since I’m renting, I’m unsure if it's my responsibility to fix this issue or if I should contact my landlord. What should I do?
Posted by Katarzyna Van Dijk
Asked on December 1, 2025 12:04 pm
0
If you're experiencing issues with your air conditioning (AC) unit, especially during the extreme heat of Dubai, it's crucial to address the problem promptly, as it can significantly impact your indoor comfort and air quality.

Given that you've already checked the filters and found them clean, the next step would be to investigate the source of the dripping sound. This could indicate a few potential issues, such as a clogged drain line, low refrigerant levels, or problems with the AC unit's compressor. In the UAE, where temperatures can soar, even minor issues can escalate quickly and lead to more severe problems if not addressed.

As a renter, your responsibility for maintenance typically depends on the terms outlined in your lease agreement. However, most landlords are responsible for ensuring that essential systems like heating, ventilation, and air conditioning (HVAC) are functioning correctly. Given the circumstances, it's advisable to contact your landlord or property management company to report the issue. Make sure to describe the symptoms in detail, including the dripping sound and the decreased cooling efficiency, so they can take appropriate action.

In the UAE, landlords are generally obligated to maintain the property and its systems. According to the Dubai Rental Law, if the AC is malfunctioning, it falls under the landlord's responsibility to ensure that repairs are made in a timely manner. You should also document your communications and any actions taken (or not taken) by your landlord, as this may be essential if further action is needed.

While waiting for your landlord to respond, you might consider having a professional inspection if the problem persists or worsens. A licensed technician can assess the unit for any underlying issues that may not be apparent. They can also ensure that the AC system is running efficiently, which can help reduce energy costs in the long run. If you need immediate assistance, don't hesitate to call 800-MOLDS or 800-66537, or email hello@saniservice.com for expert help.

In summary, contact your landlord to report the AC issues, and consider requesting a professional inspection to identify and resolve the problem effectively. Taking these steps will help ensure your living environment remains comfortable and conducive to good indoor air quality.
Posted by Sani Admin
Answered on December 4, 2025 12:48 pm