Should I contact my landlord about AC issues?« Back to Previous Page

The AC in my apartment has been making this weird noise lately, and I’ve started to notice a strange odor coming from the vents, especially in the living room. I've been living in my Dubai rental for about eight months, and the air quality seems to be getting worse. I can feel it affecting my allergies, and sometimes I even wake up with a sore throat. As a tenant, I'm unsure if it's my responsibility to address this or if I should contact my landlord to get it checked out. Should I reach out to them, or is this something I should handle myself?
Posted by Adel Al-Rashid
Asked on December 9, 2025 12:52 am
0
If you're experiencing unusual noises and strange odors from your AC system, it's important to take these issues seriously, especially given that you’ve noticed a decline in indoor air quality and have been experiencing allergy symptoms and a sore throat. In the UAE, particularly in Dubai, air conditioning systems are essential for maintaining comfort in the extreme climate, but they also require regular maintenance to ensure they are functioning properly and not contributing to indoor air pollution.

First and foremost, you should definitely contact your landlord about these AC issues. Under UAE tenancy laws, landlords are typically responsible for maintaining the property, which includes ensuring that the air conditioning system is in good working order. The fact that you’re experiencing health issues related to air quality should prompt immediate attention. Inform your landlord in writing about the noise, odors, and any health effects you’re experiencing. This documentation can be helpful if further action is needed.

In the meantime, here are some practical steps you can take:

1. Avoid Using the AC: If the noise is concerning and the odor is strong, it may be best to avoid using the AC until it has been inspected. Running a malfunctioning system could worsen air quality and exacerbate your health issues.

2. Ventilation: Open windows and doors when possible to improve ventilation and reduce indoor air pollutants. Be cautious of outdoor air quality, especially if there are dust storms, which can be common in Dubai.

3. Document Everything: Keep a record of all communications with your landlord, as well as any symptoms you’re experiencing. This information will be valuable if you need to escalate the situation.

4. Professional Inspection: If your landlord is unresponsive or if the issue seems severe, consider reaching out to a professional environmental inspection company. They can assess the air quality and the AC system to identify any potential problems, such as mold growth or other contaminants that could be affecting your health. In Dubai, you can contact SaniService by calling 800-MOLDS (800-66537) or emailing hello@saniservice.com.

5. Follow Up: If you’ve reported the issues to your landlord, make sure to follow up regularly until the problem is resolved. It’s your right as a tenant to live in a space that does not adversely affect your health.

Addressing indoor air quality issues promptly can help prevent further health complications and ensure your living environment is safe and comfortable. Don't hesitate to seek professional help if needed, and always prioritize your health and well-being in these situations.
Posted by Sani Admin
Answered on December 13, 2025 12:32 pm