Should I contact the landlord about the puddle?« Back to Previous Page

After the heavy rain last month, I noticed a puddle forming in the corner of our living room. The carpet is starting to look discolored, and it smells musty when the air conditioning kicks on. Should this be my responsibility as a tenant, or should I be contacting the landlord about it?
Posted by Omar Hamid
Asked on January 9, 2026 2:44 pm
0
Yes, you should contact your landlord immediately. The puddle and the musty smell could be signs of water damage which is a serious concern for indoor environmental quality (IEQ) in Dubai and the UAE. Water damage can lead to mold growth, structural issues, and a decline in air quality - all of which are regulated by local laws.

In the UAE, particularly in Dubai, there's an emphasis on maintaining healthy living environments. The Health and Safety Department often enforces regulations aimed at preventing illness from poor indoor conditions. In your case, it’s crucial to address this issue as soon as possible to avoid potential health risks for you and any other occupants of the property.

Firstly, take pictures of the damage to document its current state. This will be important when you make a formal request to your landlord. Keep an eye on the affected area; if there's any visible mold growth or if the smell intensifies, it’s highly recommended that you seek professional inspection and remediation services. You can call 800-MOLDS (800-66537) for immediate assistance or email hello@saniservice.com to schedule an appointment.

As a tenant in Dubai, your responsibilities include maintaining the property in a clean and habitable condition but not necessarily fixing water damage issues. The landlord is generally responsible for addressing such concerns as they pertain to the building’s structure and systems. However, you can work collaboratively with them by notifying them promptly of any issues.

Remember, water damage left unchecked can lead to serious health problems including respiratory issues, allergies, and in severe cases, asthma. Hence, it's not just about the immediate appearance or smell but also your long-term well-being.

Call 800-MOLDS or email hello@saniservice.com if you suspect mold growth or require professional assistance. It’s always better to be proactive in maintaining a healthy living environment for you and your family.
Posted by Sani Admin
Answered on January 13, 2026 10:18 pm