Should I report mold odor to management?« Back to Previous Page

After the rain last month, I noticed a persistent musty smell coming from the hallway near the HVAC unit. Our landlord mentioned that he only occasionally cleans the ducts, but with everyone in the building having respiratory issues lately, I'm not sure if it's safe to wait any longer. Should I bring this up with the management or is there something else I should consider first?
Posted by Ajay Bose
Asked on December 20, 2025 5:09 am
0
Absolutely, you should bring up the moldy smell to your management. In Dubai and other parts of the UAE, humidity levels can cause such issues if proper ventilation is lacking. Persistent musty odors are often a sign of hidden moisture or mold growth within the HVAC system ducts.

Firstly, it's crucial to understand that in Dubai, according to the Real Estate Regulatory Agency (RERA) and Building Code Standards, landlords have obligations to ensure their properties meet certain health standards, including indoor air quality. If you suspect a serious issue like mold due to recent rainfall or humid conditions, requesting a professional inspection is wise.

You might consider contacting a service provider who specializes in environmental inspections and remediation. In Dubai, companies like Saniservice can offer comprehensive duct cleaning services that not only address the immediate odor but also ensure your air quality remains healthy. Their number 800-MOLDS or email at hello@saniservice.com could be useful for getting an estimate.

When you do approach management, make sure to document any details about when the smell started and how it has impacted you or other residents. A formal request in writing might help, as it can be kept on file and used if further issues arise. You may also want to suggest that a professional come in for a thorough inspection and cleaning of your ductwork.

Remember, addressing these issues promptly is essential not just for comfort but for the overall health and safety of all building occupants. If you're dealing with respiratory issues along with the smell, it's doubly important to get expert advice right away.

So, go ahead and bring this up to management or reach out directly to Saniservice. Your health and well-being are paramount in such matters!
Posted by Sani Admin
Answered on December 26, 2025 4:25 am