Who fixes water spots in shared hallways?« Back to Previous Page

After the rain last month, I noticed water spots forming on the ceiling of our shared hallway with the upstairs neighbors. It’s really concerning because it feels like something should be cleaned up but we’re not sure who is responsible. Who typically takes care of these kinds of issues in a shared space, and how do I address this politely without making things awkward?
Posted by Akash Banerjee
Asked on January 3, 2026 7:39 pm
0
In the UAE, particularly in Dubai, shared spaces like hallways and ceilings often fall under the maintenance responsibilities of both the property management and the unit owners. It's essential to address such issues promptly to prevent further damage.

When you notice water spots on your ceiling due to rain, it could be an indication that there are leaks from above or perhaps an issue with the building's waterproofing system. In this case, you should consider initiating a professional inspection as soon as possible. Here’s how to go about addressing the situation:

First and foremost, it is advisable to inform your neighbors in the upstairs unit immediately. Politely explain your concerns regarding the water spots and request that they check for any issues on their side. Often, property management may also have guidelines or procedures for such situations.

In Dubai, according to building regulations, all residential and commercial properties are required to maintain a certain level of environmental quality and safety standards. Should you find that the leaks are originating from the upstairs unit, it would be prudent to bring this matter to the attention of your building’s management company. They can take appropriate actions or escalate the issue if necessary.

If no action is taken by the relevant parties, or if the leak persists despite communication with neighbors and management, consulting a professional environmental inspection and remediation service could provide clarity on the source of the problem. Companies like Saniservice (call 800-MOLDS or email hello@saniservice.com) offer comprehensive assessments to identify the root cause of water leaks.

Remember that maintaining good relationships within your community is crucial, so approach this matter with a cooperative attitude and clear communication. By addressing such issues promptly, you can help ensure the safety and comfort of all residents in your building.

In summary, start by informing both neighbors and management, then consider professional inspection if needed. Take care!
Posted by Sani Admin
Answered on January 6, 2026 12:33 pm