Who handles AC duct cleaning in a Dubai rental?« Back to Previous Page

In the UAE, the responsibility for AC maintenance, including duct cleaning, typically falls on the landlord as stipulated in Dubai Law No. 26 of 2007, which regulates the relationship between landlords and tenants (the 'Dubai Tenancy Law'). This law generally holds the landlord responsible for maintaining the property's core systems, which includes the central air conditioning infrastructure. The ducts are an integral part of this system. However, the tenant is usually responsible for routine filter changes and minor maintenance, which you have correctly already done.

The damp, moldy smell you describe is a serious indicator of microbial growth within the ductwork, a common issue in Dubai due to our high humidity levels and year-round AC use. This creates a perfect environment for mold and bacteria to proliferate in the dark, damp ducts, especially when condensation occurs. This is not just an odor nuisance; it can significantly impact your indoor air quality and health.

Your first step should be to formally notify your landlord or property management company in writing about the issue, referencing the unpleasant smell and your initial attempt to resolve it with a filter change. They are legally obligated to address this to ensure the property is habitable. If they are unresponsive, we strongly recommend a professional inspection.

As an expert in the region's indoor environmental quality, I must emphasize that DIY solutions are ineffective for deep-seated duct contamination. A professional assessment from a company like Saniservice is crucial. We use specialized tools like borescopes to inspect deep within the ducts and industrial-grade equipment to safely remove the biological contaminants causing the odor. For a definitive diagnosis and a permanent solution to this health concern, please call our experts at 800-66537 or email hello@saniservice.com.