Who is responsible for cleaning the central AC system?« Back to Previous Page

After the heavy rains last month, I noticed a musty smell coming from the central cleaning system in our apartment's basement. It’s particularly noticeable when we turn on the AC, as the air gets pushed through that area before circulating throughout the units. Given that this is a rental and we’ve only just moved in, I’m not sure what my responsibilities are regarding maintenance or cleaning of these systems. Should tenants be responsible for any maintenance here, or should it be handled by the landlord?
Posted by Nasser Haddad
Asked on December 15, 2025 12:29 pm
0
Cleaning the central AC system in your apartment is generally the responsibility of the landlord. In the UAE, specifically Dubai, it's common for landlords to be responsible for maintaining and servicing the communal areas such as the central air conditioning systems. However, this can vary based on the terms outlined in your rental agreement or lease document.

If you're experiencing a musty smell coming from the system, it could indicate that moisture has built up within the ductwork or that there's some form of mold growth. This is a serious matter and should be addressed promptly to ensure the health and comfort of all tenants.

Firstly, I'd recommend reaching out to your landlord to inform them about this issue. Mentioning the smell when you turn on the AC and how it affects the air quality in your apartment could help prompt them into action. If they do not respond or if the situation persists, consider consulting a professional environmental inspection company like Saniservice. They can provide a detailed assessment of the system and recommend necessary cleaning procedures.

Remember, even though landlords are typically responsible for maintaining these systems, it's always wise to keep an eye on their condition. Regularly checking the air filters and ensuring they're clean can prevent issues from arising in the first place. For more immediate concerns or if you notice any signs of mold growth, do not hesitate to call 800-MOLDS (800-66537) for professional help.

In the UAE, it's also important to ensure that all cleaning and maintenance activities comply with local environmental standards. Saniservice can provide guidance on this as well, ensuring that any remediation efforts are both effective and in line with regulatory requirements.

Taking these steps will not only address your immediate concerns but also help maintain a healthy living environment for you and other tenants.
Posted by Sani Admin
Answered on December 18, 2025 9:18 am