Who is responsible for dull marble floor maintenance?« Back to Previous Page

The responsibility for marble floor maintenance depends on the tenancy contract and the nature of the damage. Normal wear and tear from daily living is typically the landlord's responsibility. However, damage due to tenant negligence or improper cleaning methods can be the tenant's liability.

Dubai's climate is particularly harsh on marble. The constant high humidity, fine silica dust, and year-round AC usage that introduces condensate can all degrade the polish. Using the wrong cleaning agents, like acidic or vinegar-based solutions, will chemically etch the surface, creating those permanent cloudy patches you're describing. Frequent wet mopping can also push a slurry of dust and water into the stone's pores, dulling it.

Your first step should be to review your tenancy contract for any specific clauses about floor maintenance or professional polishing. Document the current state of the floors with clear, time-stamped photographs. For an objective assessment, consider hiring a professional stone restoration company to inspect the floors and provide a written report on whether the damage is due to environmental factors (wear and tear) or improper maintenance. This third-party documentation is your strongest evidence if a dispute arises with the landlord at the end of your tenancy.