Who is responsible for fixing a loud AC grinding noise?« Back to Previous Page

In Dubai, the landlord is typically responsible for repairing the AC unit, especially for a structural issue like a grinding noise, as it's a central fixture of the property. Your tenancy contract is the definitive document; it should specify who handles maintenance for major appliances. Most standard contracts place this obligation on the property owner.

A loud grinding noise that's worsening often points to a serious mechanical failure within the compressor or the fan motor bearings, not something a simple filter change can fix. The combination of year-round operation and high ambient dust in the UAE accelerates wear on these components. Continuing to run it risks a complete breakdown, which is far more costly to repair.

Your first step is to formally notify your landlord or property management company in writing (email is best) about the issue, describing the symptom and that it has persisted for weeks. They are generally required to address repairs in a reasonable timeframe. For a concerning noise like this, insist they send a certified HVAC technician for a proper diagnosis. The technician's report will determine the necessary fix, which the landlord should then authorize.

If the landlord is unresponsive, you can reference the Dubai Land Department's rental laws, which stipulate the landlord's duty to maintain the property in a habitable condition, especially for essential services like air conditioning in our climate. Keep records of all communication. For immediate advice, you can also contact the Rental Dispute Center (RDC).