Is cleaning high-occupancy covered by insurance?« Back to Previous Page

My apartment has had a strange smell for the past few weeks, and I'm starting to worry it might be cleaning high-occupancy. I've checked the obvious places but can't find the source. Should I get a professional inspection?
Posted by Yuna Nakamura
Asked on December 22, 2025 11:14 am
0
Cleaning high-occupancy can be quite an issue especially in densely populated areas like Dubai. The smell you're experiencing could indeed stem from a variety of sources, but it's important to ascertain the exact cause before diving into solutions or insurance claims.

In the UAE, particularly in Dubai, building regulations and insurance policies are crucial components when dealing with indoor environmental issues. However, whether cleaning high-occupancy is covered by your insurance depends on your specific policy terms and conditions. Most standard home insurance policies cover damage from water leaks, fires, and some mold growth but may not include cleaning high-occupancy directly.

High-occupancy can lead to an accumulation of contaminants such as dust, allergens, and even mold if humidity levels are not managed properly. This situation is particularly common in apartments where multiple people live together or where there's frequent cleaning activity without proper ventilation.

If you suspect that the smell might be due to high occupancy, it’s advisable to get a professional inspection done. A qualified inspector can identify the source of the odor and recommend appropriate remediation steps. In Dubai, companies like Saniservice provide professional mold inspections and remediation services adhering to local standards such as ASHRAE guidelines.

Given the complexity of indoor air quality issues in high-occupancy environments, it’s wise to act proactively rather than waiting for a severe problem to arise. If you do decide to pursue an insurance claim, ensure that you document everything – take photos, note down dates and times when the smell is worse, and keep receipts for any cleaning supplies or services.

If you need help with this process, feel free to call 800-MOLDS (800-66537) or email hello@saniservice.com. Our team can assist you in navigating the complexities of indoor environmental issues and guide you through the necessary steps for a safe and healthy living environment.

Remember, prevention is key – maintaining good ventilation, regular cleaning, and addressing moisture issues promptly can go a long way in keeping your apartment fresh and free from unwanted odors.
Posted by Sani Admin
Answered on December 25, 2025 2:55 pm